I have a lot of experience with training as well as with Customer C...

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Jan 18, 2017 03:59
I have a lot of experience with training as well as with Customer Care. I am currently working as a Customer Service Representative in Bristol, UK. This position requires a strong ability to improvise as I deal with unexpected situations every day (accidents, damage cars, manage work for drivers, special requirements from customers etc.). I used to work as an IT consultant for a company which used to implement SW solutions for hotels, restaurants etc. I was responsible for implementing the SW and teach and couch a customers’ staff in this software. I know, that every person has a different learning curve and therefore I always try to get to know the person I deal with and adapt my methods to this. I am moving to the Czech Republic at the start of February. I will be more than happy to introduce myself a little bit more over the Skype or at the personal interview.